โ Frequently Asked Questions (FAQs)
๐๏ธ Orders & Payments
We accept major credit/debit cards (Visa, Mastercard, AmEx), PayPal, and other secure payment options at checkout.
We process orders quickly to ensure fast shipping. If you need to make changes, contact us immediately at contact@prodigypaint.store and weโll do our best to help.
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๐ Shipping & Delivery
Orders are typically processed within 1โ2 business days. Delivery within the U.S. usually takes 3โ7 business days depending on your location.
Currently, we only ship within the United States. Stay tuned โ international shipping is coming soon!
Once your order ships, weโll send a tracking link to your email so you can follow it every step of the way.
๐ Returns & Exchanges
We offer a 14-day return window for unworn shoes in their original packaging. Visit our Returns Policy page for full details.
Absolutely! If your item is in stock, weโll gladly arrange an exchange. Just email us at contact@prodigypaint.store.
In most cases, customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
๐ฆ Product Information
Refer to our Size Chart for guidance. If youโre still unsure, feel free to reach out โ weโll help you get the perfect fit.
Most of our shoes run true to size. Specific product pages may include fit notes if sizing differs.
Some popular styles are restocked. Join our waitlist or sign up for restock alerts on the product page.
๐งพ Others
Email us at contact@prodigypaint.store or call us at +1 234 467 890. Weโre here to help during business hours.
Our headquarters is in Spokane, WA:
522 W Riverside Ave Ste N, Spokane, WA, 99201-0580
Not yet, but weโre working on it! Stay tuned.